FAQs

Not necessarily, all items can be purchased as a GUEST. For subscription, all you need to do is click “SUBSCRIBE” and input your data. Such procedure is only needed the first time you purchase an item: following visits will only require for the Customer to provide his/her e-mail and password in order to be automatically remembered by the system.

Yes. The Customer will be able to change his/her own profile data (i.e. address, email, etc.) at any time. In order to edit changes click on “MY ACCOUNT” and save them once finished.

No. Only the articles that are posted on the website are effectively available.

It depends on the ordering Customer’s nationality. VAT (tax) is already included in purchase invoices for all Customers who are citizens of EU Member States (Austria, Belgium, Cyprus, Czech Rebublic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Poland, Portugal, United Kingdom, Slovakia, Slovenia, Spain, Sweden). Taxes for shipments to countries outside of the EU will not be charged: the recipient will only have to pay for custom-related expenses and/or local taxes.

An invoice is generated for each successful payment.

No, under no circumstance.